Last updated: February 27, 2026

This Privacy Policy is issued by OSIMT Ltd., a company incorporated in Hong Kong (Company No. 78378083), with its registered office at Room A17, 29th Floor, Ning Jin Centre, 7 Shing Yip Street, Kwun Tong, Hong Kong (“OSIMT”, “we”, “us”, or “our”).

OSIMT Ltd. operates this website and online store, including all related content, tools, features, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you visit, use, or make a purchase from our Services.

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the UK GDPR, OSIMT Ltd. is the data controller of your personal information.

01 — Personal Information We Collect

We collect personal information depending on how you interact with our Services.

Information You Provide Directly

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party payment providers)
• Account login credentials
• Order information
• Communications with customer support

Information Collected Automatically

When you visit our Services, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Referring URLs
• Time zone
• Cookies and similar tracking technologies
• Pages viewed and interaction data

Information from Third Parties

We may receive information from:

• Payment processors
• Shopify
• Advertising platforms (e.g., Meta, Google)
• Analytics providers

02 — How We Use Your Personal Information

We use your personal information to:

• Process and fulfill your orders
• Provide customer support
• Communicate order updates and service messages
• Prevent fraud and ensure platform security
• Improve our website and services
• Conduct analytics and performance monitoring
• Send marketing communications (where permitted by law)
• Comply with legal obligations

We do not sell your personal information.

03 — Legal Basis for Processing (EEA and UK Residents)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information on the following legal bases:

• Performance of a contract (e.g., processing your purchase)
• Compliance with legal obligations
• Legitimate interests (e.g., fraud prevention, service improvement)
• Your consent (e.g., certain marketing communications)

04 — Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Remember user preferences
• Analyze website traffic
• Support marketing efforts

You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.

05 — Sharing Your Personal Information

We may share your information with:

• Shopify (platform provider)
• Payment processors
• Shipping and logistics providers
• Analytics and marketing partners
• Legal authorities if required by law

We require third parties to process personal data securely and only for authorized purposes.

06 — International Data Transfers

As a Hong Kong-based company serving customers globally, your personal information may be transferred to and processed in countries outside your jurisdiction.

Where required by law, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

07 — Data Retention

We retain personal information only as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Order records may be retained for accounting and regulatory purposes.

08 — Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the details below.

09 — Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet is 100% secure.

10 — Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

11 — Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will be indicated by the “Last updated” date above.

Contact Information

OSIMT Ltd.
Company No.: 78378083
Room A17, 29th Floor, Ning Jin Centre
7 Shing Yip Street
Kwun Tong, Hong Kong
Email: support@osimt.com